File a Shipping Claim with Route™ Package Protection

Need to file a claim? File Here

How Does Route Work?

If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.

View more Route™ FAQs by clicking the link below. 

Route™ Package Protection FAQs